Customer-Oriented Business Operations Policy

	◆1. Formulation and Publication of Policies At the Kado Group (hereinafter referred to as "the Group"), "trust from investors" is considered the most important aspect. In order to gain this trust, we will establish clear policies for customer (investor)-oriented business operations and will regularly review these policies to ensure better business operations. ◆2. Pursuit of the Best Interests of Customers The Group prioritizes the interests of its customers and aims to manage and operate assets with integrity. We will strive to establish an organizational culture where the operational awareness of "being a financial professional with high expertise, adhering to our compliance manual, and always conducting business with integrity and fairness to achieve the best interests of our customers" is deeply embedded within the Group. ◆3. Appropriate Management of Conflicts of Interest The Group will accurately identify potential conflicts of interest with customers and, in accordance with the Group's "Conflict of Interest Management Policy," will appropriately manage conflicts to ensure that the interests of customers are not unfairly harmed by transactions that could potentially damage their interests. ◆4. Clarification of Fees and Other Charges The Group will clearly explain the details of the fees and other costs borne by customers in a way that is easy for customers to understand. ◆5. Clear Provision of Important Information Recognizing the information asymmetry with customers, the Group will provide necessary information for investment decisions when offering financial products and services, in addition to the matters indicated in Policy 4. This will include basic returns, losses, other risks, transaction conditions, and other relevant information. This will be provided through product description materials, pre-contract documents, etc. Furthermore, sales representatives will make efforts to explain this important information in a more understandable manner. ◆6. Provision of Appropriate Services to Customers The Group recognizes the information asymmetry with customers and will provide necessary information for investment decisions when offering financial products and services, in addition to the matters indicated in Policy 4. This will include basic returns, losses, other risks, transaction conditions, and other relevant information. This will be provided through product description materials, pre-contract documents, etc. Furthermore, sales representatives will make efforts to explain this important information in a more understandable manner. ◆7. Framework for Appropriate Employee Motivation The Group will establish an appropriate governance structure and frameworks for motivating employees, including training and the development of manuals, to ensure that all services provided to customers, as related to the above policies, are properly promoted and managed.

◆1. Formulation and Publication of Policies At the Kado Group (hereinafter referred to as "the Group"), "trust from investors" is considered the most important aspect. In order to gain this trust, we will establish clear policies for customer (investor)-oriented business operations and will regularly review these policies to ensure better business operations. ◆2. Pursuit of the Best Interests of Customers The Group prioritizes the interests of its customers and aims to manage and operate assets with integrity. We will strive to establish an organizational culture where the operational awareness of "being a financial professional with high expertise, adhering to our compliance manual, and always conducting business with integrity and fairness to achieve the best interests of our customers" is deeply embedded within the Group. ◆3. Appropriate Management of Conflicts of Interest The Group will accurately identify potential conflicts of interest with customers and, in accordance with the Group's "Conflict of Interest Management Policy," will appropriately manage conflicts to ensure that the interests of customers are not unfairly harmed by transactions that could potentially damage their interests. ◆4. Clarification of Fees and Other Charges The Group will clearly explain the details of the fees and other costs borne by customers in a way that is easy for customers to understand. ◆5. Clear Provision of Important Information Recognizing the information asymmetry with customers, the Group will provide necessary information for investment decisions when offering financial products and services, in addition to the matters indicated in Policy 4. This will include basic returns, losses, other risks, transaction conditions, and other relevant information. This will be provided through product description materials, pre-contract documents, etc. Furthermore, sales representatives will make efforts to explain this important information in a more understandable manner. ◆6. Provision of Appropriate Services to Customers The Group recognizes the information asymmetry with customers and will provide necessary information for investment decisions when offering financial products and services, in addition to the matters indicated in Policy 4. This will include basic returns, losses, other risks, transaction conditions, and other relevant information. This will be provided through product description materials, pre-contract documents, etc. Furthermore, sales representatives will make efforts to explain this important information in a more understandable manner. ◆7. Framework for Appropriate Employee Motivation The Group will establish an appropriate governance structure and frameworks for motivating employees, including training and the development of manuals, to ensure that all services provided to customers, as related to the above policies, are properly promoted and managed.